Last updated: September 2026

This Privacy Policy explains how Marrakech City Travel (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or book a tour with us.

Information We Collect

When you make a booking or contact us, we collect:

  • Your full name
  • Email address
  • WhatsApp / phone number
  • The name of your hotel or riad in Marrakech (for pickup)
  • Payment information, processed securely by our payment provider (we do not store your card details)

How We Use Your Information

  • To process and confirm your booking
  • To send you booking confirmations and pickup details via WhatsApp or email
  • To communicate with you about your tour, before or after your trip
  • To improve our services and website

Sharing Your Information

We share your information only with the drivers and guides directly involved in delivering your tour, and with our payment processor to handle transactions securely. We do not sell your personal data to third parties.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences (such as currency), and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not work as intended.

Data Retention

We keep your booking information for as long as necessary to fulfil your tour and to meet our legal and accounting obligations, after which it is deleted or anonymised.

Your Rights

You can ask us to access, correct, or delete your personal data at any time by contacting us using the details below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@marrakechcitytravel.com.